Frequently Asked Questions
Plan your stay at Aqua Terra Boutique Guesthouse in Simon's Town: location, transport, breakfast, parking, suites and booking questions.
Find practical answers for your stay above False Bay. If you need help choosing a suite or planning your arrival, contact Natalie.
Check availability and book directly, or compare our suites.
Where is Aqua Terra, and do I need a car?
Aqua Terra Boutique Guesthouse is above False Bay in Rocklands Fynbos Estate, Simon's Town, Cape Town. Our address is 15 Rocklands Close, Murdoch Valley, Simon's Town, 7975. A car or arranged transport is recommended for our elevated location and for exploring Boulders Beach, Cape Point and the Cape Peninsula.
Is breakfast included, and when is it served?
Breakfast is included in your stay. Freshly prepared hot and cold breakfast is served from 08:00 to 10:00.
Is there secure onsite parking?
Yes. Secure onsite parking is available within the gated Rocklands Fynbos Estate.
Are children welcome?
Aqua Terra welcomes guests aged 12 and older.
How many suites are there, and which have balconies?
Aqua Terra has five individually styled en-suite suites. Sunrise, Orca and Fynbos have private sea-facing balconies. Please compare the suite descriptions or contact Natalie for help choosing your room.
What facilities are available in the suites?
Suites have king beds, en-suite bathrooms, air conditioning, coffee facilities, mini bars, complimentary Wi-Fi and daily housekeeping. Bathroom layouts vary, so check your chosen suite for bath and shower details.
Is there a swimming pool and gym?
Yes. Guests can use the infinity rim-flow swimming pool overlooking False Bay until 20:00 and the gym until 18:00. Quiet hours are from 22:00 to 07:00.
Can you help with airport transfers?
Transfers can be arranged with trusted local providers, subject to availability and an additional charge. Contact Natalie in advance with your arrival details to discuss arrangements.
What if I have mobility or accessibility requirements?
Sunrise is the only suite with step-free access. Please contact Natalie before booking with your specific mobility or accessibility requirements so that we can confirm whether Sunrise and its bathroom layout meet your needs.
Can you accommodate dietary requirements?
We can accommodate vegan, vegetarian, kosher and halaal dietary requirements by prior arrangement. Please contact Natalie before your stay to discuss your requirements and confirm the arrangements.
How do I arrange check-in or a late arrival?
Check-in is from 14:00 and check-out is by 11:00. Please confirm your arrival time with Natalie before travelling. If you expect to arrive late, contact us in advance to arrange your check-in and receive arrival instructions.
How do I book, and what are the payment and cancellation terms?
Use our direct online booking system to check availability and rates for your dates, or contact Natalie for help. Payment in full is required to secure a booking. Please review the cancellation and refund terms provided for your reservation before making payment; contact us if you need clarification.
Can I book the whole guesthouse for exclusive use?
Exclusive use of the complete five-suite guesthouse can be arranged, subject to availability and the applicable booking terms. A 14-night minimum applies during the peak festive period, approximately 16 December 2026 to 8 January 2027. Contact Natalie with your dates and group details for availability and a quote.
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